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Win-Loss Interview Service for SMB B2B SaaS

Neutral third-party win-loss interviews with AI-assisted analysis, priced for the bootstrapped SaaS teams that big win-loss firms ignore.

Possible fit
Category
Agency
Difficulty
Moderate
Revenue potential
Solid
Startup cost
€1k

Executive summary

A founder running win-loss interviews can charge less than the big enterprise firms and still be worth the money for small business-to-business (B2B) software-as-a-service (SaaS) teams.

You can build a packaged win-loss service for EU B2B SaaS companies that have 10 to 100 customers. The math works: mid-market outsourced programs run about €28k to €74k per year, and you slot in underneath at €1,500 to €2,500 per month.

Software isn't the real edge. The edge is that the founder personally interviews buyers, and buyers open up to a neutral outsider. AI then does the transcription, tagging, and pattern-finding in hours instead of the days an analyst used to spend.

The founder's time is the limit, so build it as a recurring service with a hard cap on how many clients you take and a tight definition of who you sell to.

  • The existing win-loss firms charge more than the price point you're aiming for.
  • AI cuts the delivery work a lot, but you still need a human to run the interviews.
  • Being in the EU, in the buyer's timezone and language, is a genuine advantage over the US firms.
  • Get your first customers from people you already know and from cheap pilot deals.

Unlock the full roadmap

You've seen the opening. Unlock the complete, sourced execution plan: market sizing, competitor map, MVP/PRD spec, SWOT, a 90-day roadmap, financials, and KPIs — every claim sourced — plus the print-ready PDF and a personalized investor & sales pitch deck (PDF and editable PowerPoint).

Single roadmap

€49€99
One roadmap · was €99
  • Your #1 match, in full
  • Step-by-Step 90-Day GTM Blueprint
  • Editable 3-Year Financial Model (XLSX)
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3 roadmaps

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Questions, answered

What do I actually get each quarter?

4 to 6 neutral 30 minute interviews with buyers from your recent won and lost deals, then a report ranking the real reasons you win and lose. It ends in a one-page summary your sales team can act on the same week.

Why can't we just ask lost buyers ourselves?

Buyers only say why they really chose a competitor when a neutral third party asks. That's the whole reason win-loss is a purchased category, Gartner keeps a dedicated market listing for it.

How is this different from firms like Clozd?

Same interview discipline without the platform price: the founder runs every interview under a hard client cap, AI compresses analysis from days into hours, and you get EU timezone and language fit that US incumbents can't match.